Privacy Policy (PDPA-Compliant – Malaysia)

At XC Learning, we are committed to protecting your privacy in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. This Privacy Policy explains how we collect, use, and safeguard your personal data when you interact with our website, contact us, or access our LMS login portal.

1. What Personal Data We Collect

When you visit our site or use our LMS, we may collect:

  • Name, email address, phone number, and organization.

  • LMS login credentials and course activity data.

  • Device and browser information (IP address, OS, etc.).

  • Any information voluntarily provided through forms or emails.

2. Purpose of Collecting Personal Data

Your data is collected and used for:

  • Providing access to our LMS and learning programs.

  • Managing your learning progress, certifications, and support requests.

  • Internal analysis and improvement of our services.

  • Marketing updates (only with your consent).

3. Consent

By using our services or logging into our LMS, you consent to the collection and use of your data as described in this policy. You may withdraw your consent at any time by contacting us.

4. Disclosure to Third Parties

We do not sell your data. Personal data may be shared only with third-party vendors (e.g., cloud hosting, analytics tools) strictly for fulfilling our services. All third parties comply with equivalent data protection measures.

5. Access and Correction

Under PDPA, you have the right to request access to your personal data and to request corrections if the data is inaccurate, incomplete, or outdated. Contact us via contact@xclearning.com for such requests.

6. Security Measures

We implement appropriate administrative and technical safeguards (including encryption and access controls) to protect personal data, particularly for LMS logins and training data.

7. Retention of Data

Personal data will be retained for as long as necessary to fulfill the stated purposes or until you withdraw consent, unless required otherwise by law.

8. Contact

For inquiries, access requests, or complaints related to your data: 📧 contact@xclearning.com

Terms & Conditions

By accessing our website or using our LMS platform, you agree to comply with the following terms:

1. Use of Website and LMS

  • You must be authorized to use the LMS by your organization or as an enrolled learner.

  • You agree not to misuse, hack, or reverse-engineer any part of the LMS or site.

  • All actions taken under your LMS login are your responsibility.

2. User Account and Security

  • LMS login credentials are confidential and must not be shared.

  • Notify us immediately if you suspect unauthorized access to your account.

3. Intellectual Property

  • All content, designs, and software on this website and within the LMS belong to XC Learning or its content partners.

  • You may not reproduce or redistribute content without express written permission.

4. Limitation of Liability

  • XC Learning shall not be liable for any damages (direct or indirect) arising from the use or inability to use the LMS or related services.

5. Termination

  • We reserve the right to suspend or terminate access to any user found violating these terms, without prior notice.

6. Governing Law

  • These terms are governed by the laws of Malaysia. Any disputes shall be subject to the exclusive jurisdiction of the Malaysian courts.

7. Contact

Questions about these terms?
📧 contact@xclearning.com